Terms of Use - Numbase.io

1. Introduction

Welcome to Numbase.io, an AI-powered financial statement processing platform. By accessing or using our services, you agree to be bound by these Terms of Use ("Terms"). Please read these Terms carefully before using our services.

If you do not agree with any part of these Terms, you may not access or use our Services.

2. Definitions

"Service" or "Services" refers to our AI-powered financial statement processing platform, including all features, functionalities, user interfaces, and related services.
"User" or "You" refers to any individual or entity that accesses or uses our Service.
"Content" refers to any data, information, documents, or materials uploaded, processed, or stored through our Service.
"Account" refers to your registered user account with our Service.
"Subscription" refers to your paid plan for accessing premium features of our Service.
"Financial Documents" refers to bank statements, credit card statements, and other financial documents you upload for processing.

3. Service Description

Our Service provides AI-powered processing of financial statements, including:

Automated extraction of transaction data from PDF statements
AI-powered categorization of transactions
Custom rule creation and profile management
CSV export functionality for accounting software integration
Secure document processing and temporary storage
Usage analytics and processing history

The Service utilizes artificial intelligence technology to process your financial documents and may not be 100% accurate. You are responsible for reviewing and verifying all processed data.

4. Account Registration and Security

Account Creation: You must create an account to use our Services. You agree to provide accurate, current, and complete information during registration.
Account Security: You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.
Account Responsibility: You must notify us immediately of any unauthorized use of your account or any other breach of security.
Age Requirement: You must be at least 18 years old to use our Services.
Business Use: Our Services are intended for business and professional use in processing financial statements.

5. Acceptable Use and Restrictions

Permitted Uses

Processing legitimate financial statements for business or personal accounting purposes
Creating custom categorization rules and profiles
Exporting processed data for use in accounting software
Using the Service within your subscription plan limits

Prohibited Uses

No Resale or Redistribution: You may not sell, resell, distribute, or transfer the Service to any third party.
No Reverse Engineering: You may not copy, modify, adapt, translate, reverse-engineer, decompile, or create derivative works based on the Service.
Single Entity Use: The Service is licensed for use by a single business entity and may not be shared across multiple businesses without appropriate licensing.
Usage Limits: You must not exceed your subscription plan's usage limits (page processing limits, file size limits, etc.).
Illegal Activities: You must not use the Service for any illegal purposes or to process fraudulent documents.
System Abuse: You may not attempt to overwhelm, disable, or impair our systems or networks.
Data Mining: You may not use automated tools to extract data from our Service beyond your own processed results.

6. Data Processing and Privacy

Your Data

Data Ownership: You retain ownership of all financial data and documents you upload to our Service.
Processing License: By using our Service, you grant us a limited license to process your data for the purpose of providing our Services.
Data Accuracy: You are responsible for ensuring the accuracy and legitimacy of all data you upload.
Data Verification: You must review and verify all AI-processed results before using them for business or accounting purposes.

Data Retention and Security

Temporary Storage: Uploaded PDF documents are automatically deleted after 24 hours for security purposes.
Processed Data: Transaction data and processing results are stored temporarily and expire automatically.
Account Data: Account information, preferences, and subscription data are retained while your account is active.
Data Security: We implement industry-standard security measures, but you acknowledge that no system is completely secure.

Third-Party Processing

No Professional Advice: The Service is intended to assist with organizing bank statements but is not a substitute for professional accounting services.
As-Is Basis: The Service is provided "as is" without warranties of any kind, either express or implied.
No Warranty of Accuracy: We do not warrant that the Service will be error-free or that it will meet your specific requirements.
No Warranty of Availability: We do not guarantee continuous availability of the Service and may experience downtime for maintenance or technical issues.
No Liability for AI Errors: We are not liable for any errors, inaccuracies, or omissions in AI-processed results.
User Responsibility: You are solely responsible for verifying the accuracy and completeness of all processed information.
Data Loss: We are not responsible for any data loss, corruption, or unauthorized access that may occur.
Business Decisions: We are not liable for any business or financial decisions made based on processed data.
Indirect Damages: In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages.
AI Processing: Our Service uses OpenAI's API to process your financial documents. By using our Service, you consent to this processing.
Payment Processing: Payment information is processed by Stripe and subject to their terms and privacy policies.
Cloud Infrastructure: Your data may be processed and stored using cloud infrastructure providers.
Third-Party Terms: You agree to comply with the terms of service of our third-party providers when using our Service.

7. Subscription and Billing

Subscription Plans

Plan Types: We offer various subscription plans with different features and usage limits.
Usage Limits: Each plan includes specific limits on pages processed per month, file sizes, and features available.
Plan Changes: You may upgrade or downgrade your plan at any time, with changes taking effect at the next billing cycle.

Billing and Payments

Automatic Renewal: All paid subscriptions automatically renew at the end of the billing period unless you cancel before the renewal date.
Payment Authorization: By subscribing, you authorize us to charge your payment method for subscription fees on a recurring basis.
Failed Payments: If we cannot process your payment, we may suspend or terminate your access to paid features until payment is successfully processed.
Price Changes: We reserve the right to change subscription fees with advance notice to existing subscribers.

Cancellation and Refunds

No Liability for Errors: We shall not be liable for any accounting errors, inaccuracies, or omissions resulting from the use of the Service.
User Responsibility: You are solely responsible for verifying the accuracy and completeness of any information produced by the Service.
Indirect Damages: In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use or inability to use the Service.
Cancellation: You may cancel your subscription at any time through your account settings or by contacting support.
Access After Cancellation: You will continue to have access to paid features until the end of your current billing period.
Refund Policy: Generally, we do not provide refunds for subscription fees already paid. Exceptions are at our sole discretion.
Account Termination: We may terminate accounts for violations of these Terms, with or without refund at our discretion.

8. Disclaimer of Warranties

No Professional Advice: The Service is a technology tool and is not a substitute for professional accounting, financial, or legal advice.
AI Limitations: Our AI processing may contain errors, inaccuracies, or omissions. Results should always be reviewed and verified.
As-Is Basis: The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.
No Warranty of Accuracy: We do not warrant that the Service will be error-free, uninterrupted, or meet your specific requirements.
No Warranty of Availability: We do not guarantee continuous availability of the Service and may experience downtime for maintenance or technical issues.

9. Limitation of Liability

No Liability for AI Errors: We are not liable for any errors, inaccuracies, or omissions in AI-processed results.
User Responsibility: You are solely responsible for verifying the accuracy and completeness of all processed information.
Data Loss: We are not responsible for any data loss, corruption, or unauthorized access that may occur.
Business Decisions: We are not liable for any business or financial decisions made based on processed data.
Indirect Damages: In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages.
Maximum Liability: Our total liability to you for any claims shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

10. User Obligations

Data Verification: You must review and verify all AI-processed information before using it for any purpose.
Compliance: You are responsible for complying with all applicable laws and regulations when using the Service.
Legitimate Use: You may only upload and process legitimate financial documents that you have the right to process.
Account Maintenance: You must keep your account information current and secure.
Communication Consent: You consent to receive subscription-related communications via email, including invoices, payment confirmations, failed payment notifications, and subscription updates.
Feedback: Any feedback or suggestions you provide may be used by us to improve our Services without compensation to you.

11. Intellectual Property

Our Rights: All intellectual property rights in the Service, including software, algorithms, and user interfaces, are owned by us or our licensors.
Limited License: We grant you a limited, non-exclusive, non-transferable license to use the Service according to these Terms.
Your Data Rights: You retain all rights to your original financial data and documents.
Processed Data: You own the results of processing your data through our Service.
Trademark Usage: Our trademarks and trade dress may not be used without our prior written permission.
DMCA Compliance: We respect intellectual property rights and will respond to valid DMCA notices.

12. Service Availability and Updates

Service Updates: We may modify, update, or discontinue any aspect of the Service at any time with or without notice.
Maintenance: We may perform scheduled or emergency maintenance that may temporarily interrupt service availability.
Feature Changes: We may add, modify, or remove features from the Service as we deem appropriate.
No Obligation for Updates: We are not obligated to provide updates, but may do so to improve the Service.
Compatibility: Updates may require you to update your browser or system to maintain compatibility.

13. Termination

Termination by You

You may terminate your account at any time by following the cancellation process in your account settings.
Termination will be effective at the end of your current billing period for paid accounts.

Termination by Us

Breach of Terms: We may terminate your access immediately if you violate these Terms.
Non-Payment: We may suspend or terminate accounts for non-payment of subscription fees.
Discretionary Termination: We reserve the right to terminate any account at our sole discretion with or without cause.
Notice: We may but are not obligated to provide reasonable notice of termination when possible, except in cases of serious violations.

Effect of Termination

Upon termination, your right to use the Service will immediately cease.
We may delete your account data and processed information according to our data retention policies.
You should download any important data before termination, as we may not be able to provide it afterward.
Provisions of these Terms that should survive termination will remain in effect.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

15. General Provisions

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date.

Your continued use of the Service after any changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.

We encourage you to review these Terms periodically to stay informed of any updates.

17. Contact Information

If you have any questions about these Terms or need support with our Service, please contact us:

Numbase.io

Email: sales@aivanse.com

Subject Line: Terms of Use Inquiry

We will respond to your inquiry within a reasonable timeframe.